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Problem solving with a hammer

Very true quote for those in software development

February 1, 2019 |  matthew-townsend

Nailed it >.<

Passionate product owners tend have a strong belief in the power and abilities of the products and software they manage – and that’s a good thing, usually the result of a lot of hard work, coordinated effort, vision and understanding challenges clients face.  But that belief can also be a weakness that produces poor outcomes if the problems every client is looking to solve start to just look like nails OR your approach to solving said problems is the same each time, for each nail.

Working closely with some product owners recently, I was reminded of the law of the instrument and Maslows quote.

Law of the Instrument - if the only tool you have is a hammer, you tend to see every problem as a nail

Law of the Instrument – “If the only tool you have is a hammer, you tend to see every problem as a nail”

Now I’m not sure which it is, but whether its a case of starting to view their product as a hammer to seemingly solve every clients goals or the hammer is in the approach taken to solving clients goals – the sub optimal outcome is the same.

Square peg syndrome

The other possibility is of course suffering from square peg syndrome, where that belief in the product is so strong that regardless of the hole we’re trying to solve the answer is square!

Product Owner Problem Solving

Product Owner Problem Solving

About the author

Matthew Townsend on EmailMatthew Townsend on Linkedin
Matthew Townsend
Advice Technology Consultant | Digital Advice at Create Something
Matthew is an experienced and innovative Xplan consultant and developer, having worked on and developed some of the largest advice projects in the industry. Passionate about building great experiences in xplan that enable businesses and clients to get the most out of this powerful software.
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